Consider Vado your high-performance transportation bike, getting you where you’re going with an unmatched combination of speed, reliability, and confidence. Whether you load it up with your stuff, or jump on and go, commute to work, or ride to the gym, Vado’s full power and huge range will get you from ‘point A’ to ‘point B’ ASAP.

The Specialized Vado has everything you need for e-powered transport. It brings a balanced nature to the way it handles and superior levels of comfort. This is a true class leader of its type.

TURBO: The heart of the Vado is its Turbo technology, an advanced and integrated electric bike system that delivers an unequaled combination of power, natural feel, anti-theft functions, training tips, and a full-function bike computer.

POWERFUL: It’s you, just faster — it’s 4x You. The Turbo Full Power system senses the force you apply to the pedals and naturally quadruples it for an experience that makes getting up any hill or to any destination no sweat. Literally.

COMFORTABLE AND CONFIDENT: Body position and handling are optimized to deliver unsurpassed riding comfort, confidence, and control. Powerful hydraulic disc brakes reign in your speed, while larger tires provide maximum traction for turning and stopping.

SMOOTH: Stay comfortable in the saddle with an 80mm front suspension fork, higher volume tires, and a plush suspension seat post that smooths harsh bumps from points A to B.

SECURE: Vado has anti-theft lock built right into the bike. Prevent would-be bike thieves by disabling the motor with a press of a button so no one can turn on the motor without your phone connected to the Specialized app or your personalized pin. The Vado’s battery locks in the bike or can be easily taken with you. And if anyone tries to move your bike an alarm will sound. Beat it, thieves.

The speed limit at which the motor will stop supporting may vary significantly by region and is based on local requirements. It may also affect range: a higher speed limit may result in less range.

• Turbo Full Power 2.0 motor and 710Wh battery offer an unparalleled riding experience, providing a smooth, seamless, and shockingly quiet amplification of your efforts, up to 28 mph. The integrated controller responds to your pedal inputs resulting in intuitive amplification of your efforts with an incredibly natural feel.
• MasterMind and Specialized app - The MasterMind display reveals all relevant info about your ride and allows real-time tuning of support levels. MasterMind seamlessly integrates with the Specialized app for range optimization tools, advanced tuning, on-ride diagnostics, and more.
• Proven Smooth Efficiency - We designed a custom testing mechanism to analyze bumps at even the smallest frequency to increase comfort and vision. That precision, paired with a suspended seatpost, higher volume tires, and an 80 mm suspension fork, will flatten roads before your eyes.
• Turbo System Lock - Use the Specialized app to disable your bike’s motor and activate the motion sensor alarm. Once locked, the motor cannot be enabled again except by the owner. 
• Fully Integrated Removable and Lockable Downtube Battery - Easy to charge, easy to secure.
• Equipped with DRYTECH Fenders, LED front and rear lights, and 27kg capacity rear HD Rack. The rear rack is compatible with child bike seats, and the bike is also rated to pull a thru-axle trailer. 
• Long-Range - With a ride-anywhere range, go up to 90 miles (145 km) or 6.5 hours on a single charge (eco mode).

COVID-19 Delivery Information

In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and well-being of their drivers and our customers.

Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.

There is currently no impact on our delivery services at this stage; however, we encourage all customers to use your home address for delivery.

Moving forward, all carriers will operate a contact-free delivery service which means that you won’t be required to sign for any parcel that’s delivered.

You can see all carrier guidelines and measures upon visiting the nominated carrier website. Emails will be provided upon dispatch to confirm delivery information.

We hope that you understand and appreciate the measures that have been implemented to protect you and ensure we can continue operating as normal.

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

• Processing days: 1-3 business days (Monday – Friday).

• Transit time: 5-8 business days (Monday – Friday).

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at glidex97@gmail.com with your name and order number, and we will look into it for you.

To track your order, please click here.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at glidex97@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Check our return policy.

If you have any further questions, please don't hesitate to contact us at:

Glidex Contact information:

• Email: glidex97@gmail.com

• Phone: +1 (201) 779-7385

• Address: 209 Kensington Rd, River Edge, NJ 07661, United States