The Vado 5.0 IGH Step Through UL Electric Bike combines responsive power delivery with a refined riding experience for serious commuters and utility cyclists. Its internal hub gearing system provides smooth, maintenance-free shifting across varied terrain, while the step-through frame design offers accessibility without compromising structural integrity. With robust battery capacity and efficient motor performance, this e-bike handles loaded commutes and longer distances with consistent power output. The UL certification ensures safety compliance for daily transportation use. Built for riders who demand both performance and practicality, the Vado 5.0 delivers the speed and range needed to replace car trips while maintaining the reliability expected from premium electric transportation.

Engineered for e-powered transport, it offers a perfectly balanced ride with superior comfort and handling, establishing itself as a true leader in its class.

TURBO TECHNOLOGY: At the core lies an advanced, integrated electric system delivering an exceptional combination of power, a natural pedal feel, anti-theft features, training insights, and a comprehensive bike computer.

POWERFUL PERFORMANCE: Amplify your pedaling effort up to four times with the Turbo Full Power system, making climbs and long rides feel effortless and enjoyable.

COMFORT AND CONTROL: Optimized body positioning and handling provide unmatched comfort and confidence. Hydraulic disc brakes offer strong stopping power, while larger tires maximize traction for safe turning and braking.

SMOOTH RIDE: Equipped with an 80mm front suspension fork, higher volume tires, and a plush suspension seat post, it smooths out rough terrain to keep you comfortable on every journey.

SECURITY FEATURES: Integrated anti-theft technology lets you disable the motor with a button press, requiring connection to your phone or a personalized PIN to reactivate. The removable, lockable battery adds another layer of security, and a motion sensor alarm deters theft attempts.

Note: Motor support speed limits vary by region and local regulations, which may affect ride range.

• Equipped with DRYTECH fenders, bright LED front and rear lights, and a heavy-duty rear rack rated for up to 27kg, compatible with child bike seats and thru-axle trailers.
• Fully integrated, removable, and lockable downtube battery for easy charging and security.
• Integrated Garmin Radar sensor detects vehicles up to 140 meters behind you, providing visual, audible, and haptic alerts for enhanced safety.
• Long-range capability offers up to 62 miles (100 km) or 4.5 hours of ride time on a single charge in eco mode.
• MasterMind display and companion app deliver real-time ride data, support level tuning, range optimization, diagnostics, and advanced customization.
• Proven smooth efficiency through precision engineering and suspension systems that absorb even the smallest bumps for a comfortable ride.
• Enviolo AUTOMATiQ Internal Gear Hub offers stepless, automatic shifting based on your pedal cadence, allowing a “set it and forget it” riding experience for added safety and comfort.
• Turbo Full Power 2.2 motor paired with a 710Wh battery provides seamless, quiet power assistance up to 28 mph with intuitive response to your pedaling.
• Turbo System Lock feature lets you remotely disable the motor and activate an alarm via the app, ensuring your bike’s security when unattended.

COVID-19 Delivery Information

In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and well-being of their drivers and our customers.

Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.

There is currently no impact on our delivery services at this stage; however, we encourage all customers to use your home address for delivery.

Moving forward, all carriers will operate a contact-free delivery service which means that you won’t be required to sign for any parcel that’s delivered.

You can see all carrier guidelines and measures upon visiting the nominated carrier website. Emails will be provided upon dispatch to confirm delivery information.

We hope that you understand and appreciate the measures that have been implemented to protect you and ensure we can continue operating as normal.

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

• Processing days: 1-3 business days (Monday – Friday).

• Transit time: 5-8 business days (Monday – Friday).

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at glidex97@gmail.com with your name and order number, and we will look into it for you.

To track your order, please click here.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at glidex97@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Check our return policy.

If you have any further questions, please don't hesitate to contact us at:

Glidex Contact information:

• Email: glidex97@gmail.com

• Phone: +1 (201) 779-7385

• Address: 209 Kensington Rd, River Edge, NJ 07661, United States